Gwangju Tourism Organization
About Us
Meetings Incentives Travel Coventions Exhibitions
About Us
Customer Service Charter
We, at the Gwangju Tourism Organization, are committed to contributing to the development of the local economy by delivering the highest quality services to all our customers through customer satisfaction management. To achieve this, we pledge the following:
- We will do our utmost to provide the services our customers need and expect.
- We will always think from the customer’s perspective and strive to eliminate any inconvenience.
- We will listen carefully to the voices of our customers and reflect their opinions in our management to the greatest extent possible.
- We will promptly address and resolve any customer dissatisfaction.
To accomplish these goals, we will establish and adhere to clear service standards.
All employees of the Gwangju Tourism Organization